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šŸ’ Live! Casino Hotel - Maryland

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This organization is not BBB accredited. Casino in Hanover, MD. See BBB rating, reviews, complaints, & more.
LIVE! CASINO & HOTEL. Welcome to Live! Casino & Hotel, the #1 tourist destination in Maryland. Located near Baltimore and the BWI Thurgood MarshallĀ ...
Bottom line: Maryland Live! Casino is not the classy place the ads make it out to be; rather, it is a trashy, stingy dump. I've never been in a casino this horrible, and will not likely be returning again. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Contact Us | Live! Casino & Hotel Md live casino complaints

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What's around. Arundel Mills Mall - 7 min walk; Maryland Live Casino - 11 min walk; Fort George G. Meade - 3.8 mi / 6.1 km; National Electronics Museum - 5.4Ā ...

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Gambling Addicts Find Voluntary Maryland Casino Ban Unhelpful.. problem gaming very seriously," a Maryland Live! spokeswoman said.
This organization is not BBB accredited. Casino in Hanover, MD. See BBB rating, reviews, complaints, & more.
Live Casino & Hotel, was exciting, from slot machines, roulette tables & black.. It seems like everyone has the same complaint the service at Md, Live sucks!!

Md live casino complaintscasinobonus

md live casino complaints Good selection of slot.
I most often try to make the best of whatever situation I'm in, and to overlook the bad in favor of the good -- to do otherwise is to invite misery wherever one goes.
Read my other reviews and you'll see what I mean.
My wife and I live about 25 miles from Maryland Live, so for the time being, it's the most geographically friendly casino to us.
That's about the only md live casino complaints this place is friendly.
We spent some of our tax refunds by visiting Maryland Live twice this past weekend.
The first night, Friday, was the better of the two.
The casino floor was surprisingly uncrowded for a weekend night, but the same things I didn't like about the place when we first visited this past fall, after it first opened are still there: 1.
Long lines for ATM's, because there aren't enough of them, and the ones that are there are often out of service.
There are LOTS of ticket-redemption machines, which look like ATM's but aren't.
Slot machines with minimum bets, for example, a nickel machine requires that you bet no less than a dollar on every play.
We found a two-cent machine that requires a minimum 80-cent bet.
What is the point of having two-cent machines or nickel machines, if they're going to require twenty or forty times those amounts for every play?
ALL the machines are like this, regardless of denomination.
Not much winning going on.
We've visited four times now, and each time we set a limit as to how much money we're willing to lose.
We've lost that amount every time.
Paying for drinks on the gaming floor.
I've been to several casinos in my life, and never, until visiting Maryland Live, have I paid for a drink on the gaming floor.
To make it worse, the drinks are watery and served in small maybe 8 oz plastic cups.
This really doesn't make a customer feel welcomed at a casino.
There was a very good local cover band playing hits from the 90's.
They were entertaining, but they don't live up to the billing on the Maryland Live web page: "Catch your favorite artists and bands, front row and center.
There's a great abundance of "tribute" bands, and bands covering music from certain decades.
There are a lot of karaoke nights relying on the guests to provide entertainment?
Coming up in March, there is only one nationally-known band, Big Bad Voodoo Daddy.
Most of the shows are free, but some are not, and Maryland Live needs to do better at pointing out the shows for which customers must pay for tickets.
There are only two bars in this huge place, other than those in the restaurants attached to the perimeter of the casino.
Even though the casino floor was relatively uncrowded, it was tough to get a seat at either bar, but I managed to find one at Ram's Head.
I wanted a drink.
I was sitting AT THE BAR, not standing behind a few other people, but seated at the bar, and it seemed I was invisible to the entire bar staff.
I made eye contact with a bartender -- surely this person would ask for my order, but no, she just walked on by.
This happened many more times before someone finally asked me what I wanted.
I was not the only one being ignored.
Restrooms are few and far between, as are signs directing one to them.
At one point I found myself on a very long walk to find relief.
So that was Friday night, which was tolerable.
Then came Saturday night -- we came back because my wife really enjoys the slot machines.
Saturday night presented all the problems mentioned above, but the place was so jammed full, every problem seemed worse.
It was almost frighteningly crowded.
People look everywhere but where they're walking, so there are frequent pedestrian collisions.
There didn't appear to be one available slot machine.
The staff at the doors were still letting hundreds more people in -- we began to wonder just how many people streaming scorsese casino were planning to cram into the place.
It was hot, smelly, and just unpleasant.
Cheese for adults although I did see some people pushing kids in strollers -- how does that happen?
Getting a seat at one of the two bars was impossible.
I managed to lean against this web page corner of the Ram's Head bar, but again, I was invisible to the bar staff.
In the two hours we spent there, I was not able to get a drink at all.
It's a shame -- there is great potential there, but in their greed to pull in the big bucks, Maryland Live is really sacrificing customer service, comfort and enjoyment.
It's not hard to imagine that when other casinos open in Maryland in nearby Baltimore and Prince George's CountyMaryland Live will begin losing customers in droves.
All reviews cheesecake factory slot machines prime rib arundel mills mall non smoking bobby flay live casino rewards card free play table games are black jack poker room friday night movie theater winnings winner excitement i have been going to md live since this fall.
I don't know if I expected too much or what, but it wasn't what I had in mind.
This is MD's latest excuse for a casino and, while some aspects are better than Hollywood at Perryville, it's still not that great.
This is probably mostly due to the silly MD casino rules and high 67% that the state taxes the casino.
Terrible for a restaurant with Phillips' history.
Some areas were very hot, others were OK.
On the plus side, there was a very active cleaning crew keeping the bathrooms and facility clean and there was a good variety of machines.
That may change when they have to make room for table games this Spring.
There are some good restaurant choices and the shopping mall is easy to walk to.
Thank you for your review.
It's important that we have your feedback so we can provide you the service you deserve when you go Live!
My wife and I came here for a date and left incredibly disappointed.
We went on a Sunday night, and the place link packed like a sardine can, which seemed to imply things were worth the wait.
After finding it was an hour wait at Cheesecake Factory, we tried the restaurants inside the casino proper.
The buffet sounded good, but hardly anyone was actually inside a bad sign for an otherwise packed casino.
The noodle place had hardly any selection, so we read article on that and tried Philips Seafood.
We had heard it served award-winning crab cakes, which is saying something, considering the high standard for crab md live casino complaints in Maryland.
What we got after a 30 minute wait was cold AND burnt food, in stingily tiny portions, that bore no resemblance to the stunning pictures on the menu's LCD screen.
It took another 15 minutes of waiting for the manager to show up and refund my money, see more which time I heard countless complaints from others waiting as well.
When the manager arrived, she looked irritated that she had to deal with a customer, and was curt and unapologetic.
We decided to make the best of the night, got in the queue for Cheesecake Factory, and went to get some cash to play slots while we waited for a table still just under an hour wait time, now 8:30pm.
When we found the Read article bank, we discovered 2 out of 3 of them were out of order, and there was a long line to use the third which seemed to be on its last legs, too, according to a nearby customer's comments.
At that, we decided to leave and go enjoy ourselves in another town altogether.
We lost almost 2 hours doing absolutely nothing but waiting.
We never even played a single game.
Some suggestions for improving this casino: 1.
Philips had 2 cashiers, one of which appeared to be brand new, and the other kept disappearing.
Orders md live casino complaints piling up behind the counter, and no quality control was performed; the cashier couldn't even serve soda properly.
Walking around the casino, I saw maybe 3 waitresses in the entire place, and they were in too much of a hurry to take my order for a drink.
Train your staff in the arts of customer service.
Nearly every employee we encountered that night seemed to have something more important to do than interact with us.
They were distracted article source rude.
The only employees who were courteous at all were the security guards!
Your employees should make every customer feel special and important.
They should be well paid, and well trained.
Look into actual certifications.
This is a casino, NOT md live casino complaints McDonalds, but the latter gives me better service!
Servers and cashiers should be friendly and knowledgeable md live casino complaints the best way to serve customers and the proper glasses to use for drinks.
Cooks should strive to make each meal the best, resembling as closely as possible the mouth-watering pictures that were displayed, instead of overpriced fair food.
Create an atmosphere of fun and entertainment.
A casino thrives on finding ways to separate people from their money in the most enjoyable way possible.
The customer should always feel as if he or she is the most important person there.
If you want their money, make losing it fun; make it seem like there's a good chance of royale bond, and actually encourage people to want to be there.
On the contrary, in addition to rude employees and horrible service, the whole place is incredibly dark, resembling more a strip club than a casino.
The food service managers need to go back to school.
The clientele are far from classy, and several of them honestly appear to have been casing out the place; instead of gambling i saw several sitting in corners, looking like they wanted to rob the lucky winners as soon as they step into the parking garage.
The place simply doesn't feel secure.
I've been to casinos in Vegas and Singapore, and they were always bright and cheerful.
The staff was always courteous, and I felt as if I could leave my wallet on the floor without it being stolen.
In Vegas the drinks are free because drunk customers spend more, but the drinks at Live!
Your casino has regular buses and shuttles to several hotels, so take advantage of this and make sure they can get back to their rooms safely.
However, recent laws are changing this quickly.
There are other casinos coming soon, and I can guarantee that this one will be quickly forgotten if you do not change things.
Bottom line: Maryland Live!
Casino is not the classy place the ads make it out to be; rather, it is a trashy, stingy dump.
I've never been in a casino this horrible, and will not likely be returning again.
Thanks for your feedback.
While we are happy to see that you joined us, it's unfortunate to hear that you did not enjoy your experience.
It's important to us to provide a first-class experience and you specifically listing suggestions for improvement are very helpful.
It's clear that you know good customer service when you see it and know exactly what that should be.
We will take your feedback very close to heart and work to provide the customer service you expect.
No free beverages while you're playing.
I don't get the point.
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With my Manz at Maryland Live Casino



Baltimore Sun - We are currently unavailable in your region Md live casino complaints

Live! Casino Hotel - Maryland Md live casino complaints

While Articles 2 and 26 are not identical, md live casino upstate there is overlap. complaints filed by or on behalf of a wide range of individuals, md live casinoĀ ...
This organization is not BBB accredited. Casino in Hanover, MD. See BBB rating, reviews, complaints, & more.
... km) from Arundel Mills Mall and within 2 miles (3 km) of Maryland Live Casino... No complaints, super cute hotel, modern look along with modern tech (hotelĀ ...

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